Returns
- Items can be returned within 7 days of delivery.
- Products must be unused, unwashed, and in original packaging.
- Contact us at support@ojab.shop to initiate a return.
Refunds
- After return inspection, refunds are processed within 5–7 business days.
- Refunds are credited to the original payment method.
Non-Returnable Items
- Sale items, personalized products, and innerwear are not eligible for return.
Exchanges
We replace defective or damaged items. Email us within 48 hours of delivery with images of the product.